Delivery Information
By Email
Email vouchers are dispatched immediately after purchase free of charge. An automatic email with a gift voucher link will be sent as soon as the transaction is completed. This can be sent to either the purchaser or the recipient.
By Post
Gift vouchers will be issued and dispatched on the next working day.
Working days are Monday to Friday of any week, excluding any public holidays.
Please allow three (3) days for delivery inside of Austria and minimum 5 days outside of Austria. However, we cannot guarantee that items will be received within this time.
Gift vouchers are printed onto A4 format gift cards and sent out in a beautiful presentation wallet.
Postage:
- Email - €0.00
- Collect from Hotel - €0,00
- Delivery inside of Austria – €4,00
- Delivery inside EU – €5,95
We only ship inside of Austria and all countries within the EU area. If you like to order a voucher outside of the EU please contact us under [email protected] and we will be happy to assist you.
Collect From Hotel:
Vouchers can be picked up at the front desk 24 hours after ordered. Please note that vouchers can only be picked up on working days, our reception is open 24 hours. Working days are Monday to Friday of any week, excluding any public holidays. Address SO/ Vienna: Praterstrasse 1, 1020 Vienna